Exercise
There is a trainee with low vision. What will you do to ensure your PPT is visible
to that trainee?
• You will make colorful slides.
• You will not make any changes as other trainees might not like it
• You will adjust the font style & size to ensure clear visibility
• You will do nothing
The trainees are feeling tired/sleepy after their break. What will you do?
• Re-iterate the ground rules and tell the trainees to pay attention
• Give them an extended tea-break
• Continue with the agenda
• Play a meaningful game related to the subject/training
Exercise
1.In your training class, there is a trainee who has difficulty in walking. As a trainer,
where will you make the trainee sit in the class?
• At the corner of the classroom
• At the center of the classroom
• In front or back of the classroom
• Next to the entrance/exit door of the classroom
2.As a trainer, what will you do if you see one of your trainees with special needs
returning late from the break to the class?
• Wait for that trainee
• Start the training keeping the interest of time & other participants
• Speak to the trainee & give him/her a warning
• Do not allow the trainee to enter the class
Exercise
3.In your training class, there is a trainee who is difficult to handle & is very
argumentative in nature. What will you do?
• Ignore him/her
• Gie feuet staes to esue he/she does’t ask uestios
• Take the support of other trainees to handle him/her
• Talk to him/her in the break time & do course correction
4.I you taiig lass, you hae a taiee ho is shy & does’t ask uestios? What
will you do to ensure he/she speaks?
• Ask questions frequently so that he/she overcomes his/her shyness
• Make him/her sit in the middle of other trainees so that he/she gets the attention
• Ask simple questions so that he/she feels a bit opened up
• Ignore & let HR handle him/her
5.As a trainer, how should a feedback be given to the trainees?
• Openly
• Closed room
• In front of the manager
• Outside the office
6.What is line of proximity?
• It is the line that a trainer draws with a marker
• It is the distance that a trainer keeps from the trainees
• It is one of the techniques to drive discipline in the class
• It is the minimum number of days that a trainee has to be present in the class
7.If the trainees send friend requests to the trainer (for instance: Ms. Monica Jain) on Facebook, what
should the trainer do?
• Accept all
• Deny all
• Accept few
• Deny few
8.How should a trainer collect feedback?
• Verbally
• Questionnaire
• Outside the office
• As s/he likes
9.A trainee seems to have some emotional stress. How will the trainer identify that?
• Trainee is checking his/her phone
• Trainee is sleeping
• Trainee is arguing with other trainees, on petty issues
• Taie a’t ake it out
10.Miscellaneous Exercise
Out of the given below, which one is a close ended question?
• How are you feeling?
• Why have you come to training?
• Are you comfortable?
• How is the weather today?
11.What is the layout of a group discussion?
If two trainees are disagreeing on a topic, what will you do as a trainer?
• Tell them stop the discussion
• Give the answer & move on
• Encourage the trainees to apply logic and come to an agreement
• Ignore them & continue training
12.Miscellaneous Exercise
What type of assessment is conducted pre-training?
• Formative
• Summative
• Diagnostic
• None of the above
13.Who should the trainer collect feedback from?
• Clients
• Reporting Manager
• Trainees
• All of the above
14.Miscellaneous Exercise
A trainee comes to you and shares his difficulty to understand you because of the
pace you are conducting the training. What would you do?
• Suggest him to sit with others who are not facing the issue
• Adjust the pace of training accordingly
• Make him sit with other trainees & tell them to help him
• Tell him to come with fresh mindset everyday & increase learning ability
15.You have prepared a coaching plan for the trainees who are not performing well in the
Class. How would you deliver the coaching session?
• Hi, I hae osered that you partiipate i the lass & uderstad. Let’s disuss the reasos
why your scores are low and chalk out a plan to improve them eventually.
• Hi, I a sue you ae aae of ho you hae ee pefoig. Let’s eie you pefoae
and decide if it is even useful for you to continue with the training.
• Hi, you are amongst the trainees who have been scoring low. Your scores affect the total
performance of the batch. In this session, I want to know the reason behind such a
performance.
16.Miscellaneous Exercise
Which of the following activities will be appropriate to build a strong relation/rapport
with the trainees in the beginning of the session?
• Conduct an assessment & share feedback with the trainees
• Introducing yourself & asking the trainees to introduce themselves
• Conduct a group discussion on the toughest topic of the curriculum
17.Which of the following is not acceptable as a part of providing support to a trainee?
• Sharing feedback with the trainees & telling them to create their PDP
• Clarifying doubts of a trainee who has missed few sessions
• Listening & handling issues of the trainees
• Providing coaching & charging him for it
18.Miscellaneous Exercise
There is a trainee who is unable to cope up with the pace of the training. During the training, he
says, eey oet thee is soethig e to do. Thee ust e diffeet thigs goig o
at the sae tie. Whih of the folloig is the oet ay to paaphase the taiee’s
comment?
• So hat you ea is that you fid it diffiult to pioitize?
• So hat you ea is that thee a lot of atiities fo you to hoose fo?
• So hat you ea is that the sessios are ot orgaized?
19.In a QP, under which of the following categories will critical thinking, decision making & problem
solving come?
• Core skills
• Organizational context
• Professional skills
• Technical skills
20.Miscellaneous Exercise
What is the first thing you consider while preparing your own PDP?
• Understand your current level
• Undertake steps to achieve your goal
• Prepare the plan
• Identify the final goal to be achieved
21.You have a session on internet after lunch but the internet is down. What will you do?
• Call maintenance
• Replace the session with the one to be conducted later in the day
• Give a break
• Play a game
22.Miscellaneous Exercise
During fire situation in a building, who can go into the lift?
• Old age people
• A family
• Students
• No one
23.A trainee is sitting on a chair which has a broken arm rest. What kind of hazard can it
possibly lead to?
• Physical
• Safety
• None
• Ergonomics
• Work Organization
24.Miscellaneous Exercise
There is a demo session which is being conducted by an external team. You have
pending work which needs to be completed urgently. What will you do?
• Take notes from your colleagues
• Take training from your manager
• Wait for the next demo session
• Attend the session
25.Your training head comes & sits in the class. What can possibly upset him?
• You are training with less attendance
• You are not playing games
• You are not noticing cross-talks
• You are creating fun environment
26.Miscellaneous Exercise
The most important factor for a coaching session is:
• The designation of the people attending the session
• The financial condition of the people
• The duration of the coaching session
• The level of motivation amongst the people
27.You trained your trainees in the best possible way however few of them could not clear. What will
you do to ensure that they clear in their re-assessment?
• Assist them during their assessment
• Train them again with the same approach
• Train them again with a different approach
• Make them study on their own
28.Miscellaneous Exercise
Few trainees shared your feedback with your manager. They mentioned that they did not like the
methodology and also your communication style as you conducted the entire training in English
and most of them were not well versed with the language. Your manager shares the feedback
with you. How will you react?
• I would ask my manager to validate the feedback and compare it with the other batches you
have trained in past
• I would listen to the feedback but do not do anything as I am confident
• I would talk to the trainees and tell them that they should not have done this
• I would listen to the feedback, analyze and make course correction
29.Miscellaneous Exercise
Which of the following actions will not violate the copyright law while using information available
on the internet?
• Using copyright material in a project report that is published online
• Using copyright information that is published online to prepare course material
• Downloading non-copyrighted images from the internet
• Using copyrighted photos obtained from a website in sample papers.
30.You have a session in 10 minutes and you notice sparks due to the loose electrical wiring of one
of the computer systems. What will you do?
• I would try to fix it and ask the trainees to be careful
• I would inform the maintenance team post the training session
• I would ignore the issue
• I would inform the maintenance team and ask them to solve the issue
31.Miscellaneous Exercise
Which of the following is/are an example of unethical conduct during a training program?
1. Paying attention to only intelligent trainees
2. Sharing performance feedback with the trainees frequently
3. Adjustig the sessio pla as pe taiees’ eeds & leaig apailities
4. Restraining trainees, who are slow learners, from attending the training to improve the
overall performance of the batch
• 1 & 4
• 2 & 3
• 1, 2 & 3
• 2, 3 & 4
32.Miscellaneous Exercise
Which of the following actions should be taken in case of a fire emergency during a training
program?
• Raise the alarm and use the nearest lift
• Hide under the table
• Stay where you are & wait for help
• Raise an alarm & use the nearest emergency exit
33.Miscellaneous Exercise
Match the following safety signs:
• A4, B1, C3, D4
• A4, B3, C2, D1
• A3, B1, C4, D2
• A2, B1, C4, D3
34.Miscellaneous Exercise
Which of the following is an inappropriate use of internet connection in the office?
• Researching about new technologies
• Sharing assessment results with the trainees
• Looking out for new jobs & posting your resume
• Uploading assessment results on the portal
35.A client wants you to conduct a training program for his company. If you want to know your
target audience, what will be the appropriate question to ask?
• Si, hat is the faily akgoud of the taiees?
• Si, hae you oduted a diagosti assesset fo the taiees?
• Sir, hat is the aadei & professioal akgroud of the traiees?
36.Miscellaneous Exercise
Which of the following points will you consider in order to plan & deliver effective training
session?
1. Keep the trainees informed about the daily agenda
2. Test the knowledge of trainees only at the end of the training session
3. Use repetition & explain the key points to help trainees grasp & retain information
4. Adjust the taiig ethodology ad style as pe the taiees’ akgoud & eeds
5. Avoid giving breaks in between the training session
• 1, 2, 3 & 4
• 2, 3 & 4
• 1, 3 & 4
• 3, 4 & 5
37.Miscellaneous Exercise
Which of the following information will you ask a client in order to determine the training needs?
1. What is the purpose of training?
2. Who is the target audience?
3. What is the expected outcome?
4. What are the topics to be covered in the training?
5. Expected duration of the training?
• 1, 2, 3 & 4
• 2, 3, 4 & 5
• 1, 2, 4 & 5
• 1, 2, 3, 4 & 5
38.Miscellaneous Exercise
Which of the following methods will be effective to help the trainees follow what you teach in a
longer session?
• Put a general outline/agenda on the board so that the trainees can refer to it when
required
• Stop after every couple of minutes & ask questions
• Add the lecture with jokes & personal comments
In mid of your training session, a trainee asks his doubt. You give the answer but he is
dissatisfied. You again try to explain but he starts arguing. How will you handle the situation?
• I would ignore his doubt & him & continue with the session
• I would ask him to sit quietly & focus else leave the class
• I would explain to him that digressing from the topic will disturb the agenda so we will
discuss this individually after the class
• I would put the entire training on hold & explain until the doubt is clarified.
39.Miscellaneous Exercise
The trainees are not able to clearly see what you have mentioned on the slides. What can be the
possible cause behind that?
• The screen is wobbling
• The font size is too small
• The pictures are fit to size
• Both a & b
• Both a, b & c
40.Miscellaneous Exercise
A student scores 80% marks in his assessment, however, the pass percentage is 85%. He comes to
you and starts praising you and talking all the good things about you and then requests you to
increase 5% marks as he will not be able to sit through the interview at 80%. What will you do?
• You understand his situation and increase the scores.
• You do’t iease the soes.
• You scold him for coming to you.
• You ake hi uderstad that it’s rog ad aot e doe.
What is the purpose of Indian Skill Sector?
• To join Indian Government
• To join International Government
• To get decent employment
41.Miscellaneous Exercise
A student has joined one course and got reward for the same. Can s/he join other courses?
• He can only do one course at one time
• He can do multiple courses
A student is giving an assessment/exam and taking help from internet. What will you do?
• You ill allo hi as it does’t atte.
• You will not allow him in fact you will use internet and help him as it will improve your result.
• You will scold him and ask him to leave.
• You will warn him as this is unethical and unfair for other students.
42.Miscellaneous Exercise
There is a student in your batch who is very sincere and performs well in class, however, from few
days he started coming late and his performance is also going down. What will you do?
• You will talk to his parents
• You will let him come late till he is ok
• You will talk to him and find out the reason
• You will talk to his close friend
43.If your colleague had to leave his/her session mid way due to some family emergency and your
boss asks you to take over. What will you do?
• You will ask students to tell you what has been done and revise the same.
• You will take hand over from your colleague about what he/she has done.
• You will change the topic and start something else.
• You will do an activity.
44.Miscellaneous Exercise
As per the information given below, what is the minimum qualification required?
Minimum Qualification – 12th Preferable
Maximum Qualification – Post Graduate
• 10th Pass
• 12th Pass
• Post Graduate
• Engineering Student
45.Your students ate something and threw all the wrappers on the floor and left. You have a lecture
in 30 minutes. What will you do?
• Call the students back and ask them to clean.
• Clean it yourself
• Igoe as you do’t hae eough tie
• Call housekeeping to clean the wrappers
46.Miscellaneous Exercise
Due to continuous fluctuation in AC there is a lot of suffocation in the room and your students
are feeling uncomfortable. What will you do?
• Call technician
• Do an activity to divert their mind
• Send them home.
47.Due to continuous fluctuation in AC there is a lot of suffocation in the room and your students
are feeling uncomfortable. You called technician and he needs 2 hours to reach. What will you do?
• Call technical department
• Call admin department
• Try to make them understand how to work under difficult situations without letting your work
suffer.
• Send them home.
48.Miscellaneous Exercise
A trainee in your batch is undergoing depression. He shared his problem with you. His friend
comes to you and asks you about his problem to help him. What will you do?
• You will tell him the problem and ask him to help his friend
• You will tell him the problem and ask him not to disclose
• You will not disclose the problem
49.You are sharing one-on-one feedback with your trainees post assessment and one of the trainees
is absent. What would you do?
• Share the feedback with his/her co-worker
• Wait for the trainee to return
• SMS the result to the trainee
• Email the result to the trainee
50.Miscellaneous Exercise
Which of the below feedback should be implemented regularly?
a) feedback from the reporting manager
b) trainers
c) clients
d) personal reflections on performance
e) All of the above
51.A trainer should do a trial/demo of a new technology before suggesting any changes to the
existing technology?
• True
• False
52.Miscellaneous Exercise
Your company has launched a new software to document all the data. It
currently uses MS word and excel to do that and you are quite familiar with
these tools. There is a training session on the new software at 4PM but you
have some pending tasks. Would you attend the training?
a) I would not due to pending tasks
b) I would seek my manager's permission
c) I would because it will give me some break from my monotonous work.
53.Miscellaneous Exercise
You need to learn a new technology that you need to conduct a training after one month. You
must learn all the basics of it. Which is the best option?
a) 6 day certification
b) 3 months full time course
c) 2 weeks advance online course
54.Which of the following should a trainer do to stay updated on the skill implementation?
a) Participate in workshops and seminars
b) Networking with other professionals
c) Reading articles about training and assessment
d) All of the above
55.Miscellaneous Exercise
A client has asked you to provide the training reports of the trainees. What will
you keep in mind while preparing the reports?
a) Include facts, avoid emotional or personal statements/opinion
b) Make sure to be fair & ethical while gathering the data
c) Protect the privacy of people you train. Never reveal the training outcome
to unauthorized people.
d) All of the above
56.Miscellaneous Exercise
A client wants you to train a batch of trainees for the role of an IT helpdesk
attendant. Which of the following topics should you include in your training
plan?
a) Telephone etiquette
b) Basic knowledge of hardware, software & IT applications
c) Customer service skills
d) All of the above
57.Miscellaneous Exercise
Basis this feedback given, what will you
change in the upcoming batches for the
same training program?
• I would increase the total duration of the
training
• I would change the curriculum of the
training
• I would do nothing
• I would add more practice papers &
arrange for handouts for the trainees
58.What can possibly impact the technical and vocational education
and training (TVET) environment, for example:
a. policy changes
b. technological changes
c. cultural changes
d. socio-economic changes
e. All of the above
59.Miscellaneous Exercise
Miscellaneous Exercise
Arrange the following steps in the order to prepare a PDP:
a) Understand your current level
b) Identify the end goal to be achieved
c) Track your progress
d) Undertake steps to achieve your goal
e) Prepare the plan & execute
- B, A, E, D, C
- E, A, D, C, B
- B, A, C, D, E
- A, B, D, C, E
60.Miscellaneous Exercise
Which of the following can help you improve your analytical skills?
a) Attending regular quiz competition
b) Solving puzzles & case studies
c) Talking to colleagues
d) Reading newspaper & magazines
61.In order to develop a learning & development plan, you are required to have
a concrete objective. Which of the following is an example of good learning
objective?
a) I should get a good salary hike next year
b) I should learn & master new skill & technology
c) I should complete 30 training in the coming year
d) I should win the employee of the month award
62.Miscellaneous Exercise
You are having lunch with your colleagues. All of them are discussing about an advanced training
ethodology aout hih you do’t hae ay koledge. Hoee, the poits that they ae
discussing will be useful for your ongoing training session. What will you do?
a) I would leave that place & sit with others who talking about something else.
b) I would sit there but change the topic & start discussing that I am comfortable with.
c) I would tell my colleagues to change the topic
d) I would listen to my colleagues & clear doubts wherever required
63.You need to submit a report of the training you had conducted recently. Your
manager suggests that you can use MS Word. The report includes details with
lot of numerical data with charts. You have recently learnt that MS PPT is
more convenient way to display charts. What will you do?
a) I will make the report on MS PPT
b) I would discuss the benefits of MS PPT over MS Word with my
manager & use the tool that he recommends
c) I would make the report on MS Word as it is the best way to make
the report
d) I would make the report on both MS Word & PPT so that my
manager realizes that PPT is a better tool to make the reports
64.Miscellaneous Exercise
Your manager has organized a workshop for the entire team. Your manager has invited
an external team to conduct the session & this session will not be conducted again. He
has scheduled the workshop after considering the availability of each team member
so that everyone can attend that.
You receive an urgent request from a client & you will not be able to attend the
workshop. What will you do?
a) I ill seek y aager’s help i deidig if I should skip the orkshop
& take notes from my colleague
b) I would request a colleague who is not attending the workshop, to handle
the client
c) I would inform the client that I need to attend a workshop & will fulfill
the requirement after the workshop
d) I would request my manager to postpone the session as it is important
fo e to fulfill liet’s euieet
65.Miscellaneous Exercise
Name
Competency
Leadership Teamwork Info. Gathering Typing Skill
A 1 2 3 2
B 4 4 1 2
C 2 4 2 3
D 3 3 4 1
E 1 4 3 2
F 3 1 4 3
66.Miscellaneous Exercise
The table shows the skills and training matrix for six trainers. The ratings used in the matrix are as
follows: 1 – Needs Improvement 2 – Good 3 – Very Good 4 – Excellent
E has been instructed to seek guidance from his team members to improve
his skills in leadership. From whom can he seek help?
a) B
b) C
c) D
d) F
43
67.Which of the following is NOT considered a professional behavior
in a learning environment?
a) Exceeding the duration set for a training session
b) Acknowledging the beliefs of others
c) Adjusting training techniques as per needs
d) Conducting frequent feedback sessions with trainees
Miscellaneous Exercise
68.One of the trainees in your batch is performing poorly for last
few weeks. What will you do to help him?
a) I would suggest the trainee to discontinue the training
b) I would discuss the problem areas with the trainee to
diagnose the issue and provide an action plan
c) To motivate the trainee, I would let him take help from fellow
colleagues
d) I would ignore the issue and let him perform the way he is
performing
69.Miscellaneous Exercise
One of your friends, who works with an investment provider,
asks for some confidential data from you. He tells you that he
will use the data to contact the parents of your trainees only for
investment opportunities. What will you do?
a) I would share the details with my friend if he agrees to share the
part of his earnings with me.
b) I would not share these details with my friend because these
details should be kept confidential
c) I would share these details with my friend because he can suggest
good investment opportunities to people
d) I would not share these details with my friend. I would rather
pursue such an opportunity myself.
70.Miscellaneous Exercise
Which of the following does a follow up coaching session include?
a) Monitoring progress with new skills & provide supportive assistance as
required
b) Reporting progress to appropriate person as required
c) Identifying performance problems or difficulties with the coaching
d) All of the above
Miscellaneous Exercise
71.The trainees in your batch take a lot of time to settle down for
the session. This issue leads to wastage of time. How can you
ensure that your trainees settle down at the beginning?
a) Establish a firm routine for the beginning of the class so that the
trainees know what to expect
b) Use the time for yourself while the trainees are settling down
c) Tell the trainees that they can leave early if the session starts on time
d) Threaten to send the whole batch on detention
72.Miscellaneous Exercise
The gie tale poides a self atig as ell as aage’s atig o aious skills fo
your job. Among the following, on which competency is it critical to seek your
aage’s guidae?
a) Analytical thinking
b) Domain knowledge
c) Problem solving
d) Attention to detail
Miscellaneous Exercise
73.Competency Self Rating Manager Rating
Communication Skills 6 9
Reading Skills 9 9
Decision Making 7 6
Domain Knowledge 8 7
Teamwork 7 7
Analytical Thinking 5 7
Attention to Detail 9 5
What is taiees’/leae’s ofidetiality?
a) All professional information about the trainees must be kept confidential,
while the personal information may/may not be disclosed to the 3rd
party
b) All personal & professional information about the trainees must be kept
confidential and must not be disclosed to the 3rd party
c) All personal information about the trainees must be kept confidential,
while the professional information may/may not be disclosed to the 3rd
party
Miscellaneous Exercise
74.Miscellaneous Exercise
Which of the following will you consider as a safety hazard while
carrying out the demo risk assessment of a training environment?
1) An open electric switchboard of the training room
2) Unclean air conditioning system
3) Broken arm-rest of a few chairs
4) Wobbly projector screen
5) Unavailability of clean drinking water
- 1 & 3
- 1, 3 & 5
- 2, 3 & 4
- 1, 2, 3, 4 & 5
75.You are planning to conduct a training program for customer
service. Your target audience includes three trainees with
mobility impairment. Which of the following points will you
Consider during your training?
a) Pay special attention on them and make them sit separately to avoid any
kind of inconvenience.
b) Ensure availability of proper seating and movement facilities for them
in & around the training room
c) Allocate 20% bonus marks to help them complete the test
d) Discourage them from attending the program as they might be unfit to
match the expected level of customer service industry.
Miscellaneous Exercise
76.Miscellaneous Exercise
You are training a batch of trainees on customer service
to a set of people who belong to a small town. Your content,
PPT & handouts are in English. You realize that most trainees
are not comfortable in English & hence facing issues in
understanding the concepts. What will you do?
a) I would explain the concepts in Hindi
b) I would continue delivering the session in English
c) I would ask trainees to first go through a spoken English course
d) I would ask the trainees to keep a dictionary handy to refer as & when
required
77.Which of the following factors will you consider while selecting
or designing resources for a training?
a) Resource available for training
b) Curriculum/agenda needs
c) Needs & background of the trainees
d) All of the above
Miscellaneous Exercise
78.You have given a case study to your trainees. You need to teach
them how to analyze data to understand past trends and arrive
at a conclusion. Which of the following will be the most effective
method for this session?
a) Reading out the case in the class and asking trainees to write
down their observation on a sheet of paper
b) Creating a chart/graph in computer and project the chart to
the trainees
c) Write down the sales figures on the white board and start
the discussion
Miscellaneous Exercise
79.Miscellaneous Exercise
A snapshot from a QP is given. What is the number of compulsory NOS(s) covered in it?
a) 1
b) 2
c) 3
d) 4
e) 5
80.Miscellaneous Exercise
Which of the following factors will you consider while choosing a training
approach for a batch of trainees?
1. Previous background of the trainees, i.e., their past knowledge and work
experience
2. Situations that encourage participation of the trainees in the training
session
3. Level from where to start training to ensure active involvement of the
trainees.
- 1 & 2
- 1 & 3
- 2 & 3
- 1, 2 & 3
82.You have been given four different projects whose details are shown above. Identify
which skill you need to learn on priority in order to meet the project requirements.
a) Attention to detail
b) Problem solving
c) Interpersonal skills
d) Decisiveness
83.Miscellaneous Exercise
Project Competency Required Time Left
A Attention to detail 1 month
B Decisiveness 3 weeks
C Problem solving Next week
D Interpersonal skills To be scheduled
84.Miscellaneous Exercise
You have trained a batch of 20 trainees. Which of
the following will be an effective method of collecting
training feedback that can be analyzed further?
a) Share a standard questionnaire with all the trainees and
ask them to rate different parameters
b) Ask each trainee to give their feedback on a sheet of paper
c) Talk to each trainee one-on-one & listen to their feedback
85.Miscellaneous Exercise
Which of the following training methods creates
a situation that is a replica of the real situation?
a) Group discussions
b) Written assessment
c) Simulations
d) Case studies
86.Miscellaneous Exercise
You have to start training a new batch of trainees in two days. You need to use a
particular software to train this batch. You will be using this software for the first time
and you are not proficient in using it yet. A special training session was conducted on
the steps to use this software, a few months back. You remember some parts of the
training but want to brush up the concepts before the training begins. Which of the
following will be the most effective way to brush up the concepts before you
begin the training?
a) Enrol yourself for a month long detailed certification course on the software
b) Apply what you remember in the training and learn from the mistakes
c) Ask your manager to conduct the training program again
d) Refer to short online tutorials or any reading material available about the
87.A client has shared your feedback post your training sessions. Which of the following
would you do first to improve training experience in the upcoming sessions?
a) I would ensure to share the clear purpose of the training
b) I would introduce more activities & discussions to keep the trainees engaged
c) I would improve my knowledge before the training
d) I would manage time well
Miscellaneous Exercise
0
1
2
3
4
5
6
7
8
9
PURPOSE EXERCISES TRAINEE
ENGAGEMENT
COURSE
MATERIAL
KNOWLEDGE TIME
MANAGEMENT
Miscellaneous Exercise
88.Rohan has to conduct a training on Client Management. On which of the following skill
sets does Rohan needs improvement?
a) Only soft skills
b) Only internet navigation
c) MS Word & Windows 7
d) MS Word & internet navigation
89.COMPETENCY LEVEL
SOFT SKILLS LOW
WINDOWS 7 LOW
MS WORD HIGH
INTERNET NAVIGATION LOW
Miscellaneous Exercise
You observe that Rohan, one of your shy trainees, is being bullied by other
trainees in the class. On a few occasions, you have observed other trainees
molesting Rohan. You have given the required feedback to the fellow trainees
however it has not worked. What will you do?
a) Since the trainees did not listen to my feedback, I will report the matter to
my training head.
b) I would suggest Rohan to teach a lesson to the other trainees by doing the
same thing.
c) I will suggest Rohan to join some other training batch
d) I would explain Rohan to ignore the behavior of other trainees
90.Miscellaneous Exercise
You observe that your trainees are feeling lethargic/lazy after
lunch. What will you do to break their lethargy & increase
participation of the trainees?
a) I ould ed today’s sessio
b) I would shift current session to evening & conduct an
assessment
c) I would continue with my session and ask the trainees to stay
alert & pay attention
d) I would conduct an energizer activity and continue my session
after that
91.Miscellaneous Exercise
Aodig to the poliy, the taiees’ esults hae to e shaed ithi a eek fo the
day of assessment. Today is 26th Aug 2016. The result for the batches are shown above.
For which of these batches, will you release the assessment results first?
a) Batch 1
b) Batch 2
c) Batch 3
92.BATCH # DATE OF ASSESSMENT
BATCH 1 20/08/2016
BATCH 2 25/08/2016
BATCH 3 23/08/2016
93.Miscellaneous Exercise
According to you, what is the most appropriate way to share the feedback with
the trainees who have not cleared the summative assessment?
a) Discuss the result with each individual in a one-to-one feedback session &
aalyze hy they ould’t lear the assesset.
b) Declare the results in front of everybody along with their names as they
know each other.
c) Email their results individually so that they can go through it secretly and
analyze their performance themselves.
94.Miscellaneous Exercise
In one of your sessions, you had taught a new concept to the trainees which they had
understood however more than half of the class did not clear the assessment. You
explained the concept once again using the same training method however the result
of the assessment did not improve. Your first reaction will be:
a) Give the trainees another chance to learn the concept by re-training the same
way as you did before.
b) Compare the result with another batch & see the gap
c) Analyze the assessment and results to determine whether the assessment was
well designed and fairly administered
No comments:
Post a Comment